12-Jan-2012 | 2015, The Vision, Media Trends and Challenges 19-Jul-2011 | 2nd EVO for Network TEN 19-Jul-2011 | 3 new products- Ensemble 21-Jun-2011 | Avid @ BCA, 2011, 20-Jul-2011 | Broadcast Pix Expands Presence in Australia with Gencom Technology 14-Jul-2011 | COO for Gencom 21-Jul-2011 | Digital Nirvana at SMPTE & IBC 2011 15-Feb-2011 | Fairlight EVO for Network Ten 20-Jun-2011 | Gencom appoints Ian Fellows as Sales Manager in Australia. 20-Sep-2010 | Gencom facilitates TM to emerge as a leading Asian IPTV Provider 26-May-2010 | Gencom moves ABC Brisbane on air 10-Sep-2009 | Gencom Technology completes upgrade of Media Niugini Limited’s EM TV studio and playout facilities at Boroko Papua New Guinea 01-Jan-2010 | Gencom Technology provides digital transmission upgrade for the Northern Territory Parliament House 01-Dec-2009 | Gencom Technology supplies equipment and helps design audio-visual platform for The Royal Institution of Australia’s (RiAus) new Science Exchange building in Adelaide 02-Feb-2012 | INTRODUCING JVC’S NEW GY-HMQ10 4K CAMERA 02-Feb-2012 | JVC Kenwood appoints Gencom in Australia and New Zealand 02-Feb-2012 | JVC’s new projector line up 10-Sep-2009 | Leading Australian Cinematographer selects Cartoni camera support equipment 20-Jun-2011 | Linear Acoustic at Broadcast Asia, 2011 14-Jul-2011 | Linear Acoustic® Updates AERO.one™ 23-Feb-2012 | MetService Launches Video Weather Channel 11-Jan-2010 | NBN Television selects Pixel Power’s BrandMaster broadcast graphics system for their channel branding 21-Aug-2011 | New Sales Resource in New Zealand 21-Jun-2011 | Open Media by Annova Systems at BCA booth 4M2-06

Support

Gencom has skilled engineering staff in NZ, Australia, Singapore and South Africa. In addition there are Gencom representatives available in most South East Asian countries as well as India and UK.

As a part of the support we offer, we provide an introduction to our manufacturers’ help-lines, and can offer SLA’s and support contracts tailored to suit individual requirements. Extended warranties are also on offer and other arrangements by negotiation.

Full training on products, software and completed systems is available if required.

Phone lines are manned during business hours (8.30 am - 5.30 pm) in each country, and on a best effort basis outside of this time.

  • New Zealand
    • Business Hours
      T: + 64 9913 7500
    • After Hours
      M: +64 212 704 476

  • Australia
    • Business Hours
      T: +61 29888 8208
    • After Hours
      M: +61 407 007 697

  • Singapore
    • Business Hours
      T: +65 6749 1600
    • After Hours
      M: +65 9723 9584

  • Johannesburg
    • Business Hours
      T: +27 112 345 060
    • After Hours
      M: +27 782 067 308

support@gencom.com




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